4008978600
After sales service provides customers with various "worry free" services such as pharmaceutical industry equipment and engineering spare parts, system engineering maintenance, etc. With the pursuit of customer satisfaction as the core, our professional and experienced engineering team is committed to providing customers with the most intimate and timely services.
Convenient and efficient verification services that comply with GMP requirements, maintain the normal operation of equipment and systems, regularly calibrate the counting deviation of instruments and meters in the system, and ensure the stability and accuracy of customer instrument performance.
In case of system and equipment failure, a professional service team will arrive on site within 24 hours for equipment maintenance, helping customers restore operation in the shortest possible time and minimize downtime.
We provide selection of spare parts for various pharmaceutical equipment, process systems, clean room engineering, and instrumentation in self-control systems. Through advantages in delivery time and price, we provide emergency spare parts to customers, ensuring the normal operation of their on-site equipment and improving productivity.
Based on customer needs, we provide training guidance services to enhance their understanding of equipment systems through standard and customized course offerings, as well as various training modes and channels.
SAT, FAT, IQ, OQ, PQ verification services for agency and self-produced equipment, ensuring that equipment and engineering comply with FDA, EMA, MHRA, PIC S, NMPA, PMDA certification and WHO pre confirmation requirements.
By signing the annual maintenance general contract for technical services, we ensure to provide customers with comprehensive preventive and customized maintenance plans, avoid major downtime accidents caused by minor faults, timely discover potential hazards, inspect vulnerable parts and work turntables, and provide timely maintenance and replacement, so that the equipment completion rate is always 100%.
